Falls Church Motors
 

WHAT CUSTOMERS SAY ABOUT FALLS CHURCH MOTORS

Five Stars
"Everyone was great. I really appreciate the wonderful attitude Mya expressed, Dave's accessibility and Zack's tenacity to get the deal done. Thank you."

Craig L.


Five Stars
"I had a wonderful experience from the sales team to the sales manager. They were really understanding and worked with me and I would recommend this company to anyone looking for a car."

Victoria W.


Five Stars
"Everyone was great! Outstanding customer service. Will go that extra mile to help customers."

Dianne B.


Five Stars
"Thomas was great! :) My 5 year old loved him."

Oscar and Toni R.


Five Stars
"Zack was very helpful in answering all my questions. Great salesman."

Shamice D.


Five Stars
"The service was fast and everything was well explained. The staff were friendly and made sure everything was OK with me first."

Shaunique H.


Five Stars
"Mr. Bradshaw was very polite and informative. Very thorough about the whole process. Great salesperson."

Kimberly C.


Five Stars
"Very accommodating and patient. Very pleasant to work with."

Lashell M.


Four Stars
"They are indeed true by the book sales guys. In other words, they were very honest with what I had to do to get this car. Good job."

Maria W.


Five Stars
"Well trained, nice people. All I can say is very good service and good customer service. Thanks."

Mohammed M.


Five Stars
"Neville was the greatest. He worked with me and got me into a vehicle. I will refer any and everyone to Falls Church Motors."

Felicia R.


Five Stars
"The staff was friendly and courteous."

Nathan J.


Five Stars
"Everyone was great! Thanks, team!"

Rudolph J.


Five Stars
"Great service! Would recommend to friends and family!"

Keyona H.


Five Stars
"Thomas was the greatest sales rep. He called and checked on my status as to what type of car and payments would be most comfortable for me. He stayed in contact with me on a daily basis as I went through the purchase of my new car. Thanks!"

Crystal B.


Five Stars
"Very helpful and got me into the car I wanted and worked with me on the down payment. Very good guy."

Darreus D.


Five Stars
"The salespeople are the main reason for my return to your business - extremely professional, courteous and most knowledgeable about sales, service and vehicles - they truly go the "extra mile" for the customer!"

Edward R.


Five Stars
"They were awesome! Everybody was very understanding and professional. My concerns lie in the price of this car, but I understand the risk that is being taken. I am oh-so-thankful and extremely pleased with the service I have received."

Aeriale J.


Five Stars
"Mr. Bradshaw worked diligently on trying to place me in my vehicle. He is truly an asset to your business."

Andre T.


Five Stars
"Great customer service."

Cassandra F.


Five Stars
"Everyone I encountered, especially Thomas, was very professional and explained everything in detail."

Christopher P.


Five Stars
"He was prompt in picking me up from train station, but overall great sales guy."

Sade A.


Four Stars
"Juan was very helpful and took the time to answer all questions that I was concerned about. His customer service is excellent. I would recommend to my friends."

Brenda B.


Five Stars
"Very nice and straight forward :)"

Dominique T.


Five Stars
"Thomas was very helpful in helping my pick my vehicle, and helped make the process easy."

Danielle C.


Five Stars
"Great sales person, friendly."

Gerald T.


Five Stars
"Did a good job of following up."

Martin N.


Five Stars
"I appreciate the fact that Steve helped me leave the lot with a vehicle."

Lakesha N.


Five Stars
"Very Nice Guy!!"

Jonathan L.


Five Stars
"Very professional staff, fast work."

Jeffrey R.


Five Stars
"I had a very good salesman. Mr. Neville took his time with me, and Ms. Lisa understood where I was coming from by giving me a vehicle I was happy and comfortable with."

Rai-nell B.


Five Stars
"Steve was great!"

Nicole L.


Five Stars
"He was very great! =)"

Martha U.


Five Stars
"Very Good"

Renaldo A.


Five Stars
"Mr. Bradshaw was very informative, patient, and knew well about his job as a salesman. I will definitely recommend him to another person."

Victoria W.


Five Stars
"Juan provided wonderful service and made it simple and easy as possible stress-free :) Excellent Customer Service!"

Starshema L.


Five Stars
"Very Well, Good Employees, Keep Up The Hard Work."

Wessam E.


Five Stars
"Steve and the sales manager were very reasonable and respectful. They gave me offers other dealers would not have because of my age and credit. Thank you."

Tyone C.


Five Stars
"Truth in advertising - actually meant what they said about no credit check."

Clarise T.


Four Stars
"Juan was very helpful and took the time to answer all questions that I was concerned about. His customer service is excellent. I would recommend to my friends."

Brenda B.


Five Stars
"Thomas was very helpful in helping me pick my vehicle, and helped make the process easy."

Danielle C.


Five Stars
"Steve and the sales manager was very reasonable and respectful. They gave me offers other dealers would not because of my age and credit. Thank you."

Tyrone C, JR.


Five Stars
"I love the attention and the experience I recieved. Totally professional. Thank you, you guys are THE BEST."

Patrick H.


Five Stars
"He made sure that everything was taken care of and made sure I received the best deal. Falls Church Motors is the way to go."

Antwan W.


Five Stars
"He was very nice and very professional. A good saleman!"

Antwan S.


Five Stars
"Mr. Bradshaw is great, he got me into the car I wanted"

Aisha


Five Stars
"He was very nice and very professional. A good salesman!"

Antwan S.


Five Stars
"I <3 Lisa. Mr. Owen is nice as well and very knowledgeable."

Cheila B.


Four Stars
"I greatly appreciate the level of service provided as a new customer. Zac and Neville provided excellent service. I feel that they should be praised for a job well done. However, I plan to revisit your dealership in the future for my next purchase."

Jeffery A.


Five Stars
"Had a good job of following up."

Martin N.


Five Stars
"Very professional, welcoming, and understandable. Great salesperson."

Anthony J.


Five Stars
"She was great. She came in on her day off just for me!!"

Latavia M.


Five Stars
"Juan provided wonderful service and made it simple and easy as possible stree free =) Excellent customer service."

Starshema L.


Five Stars
"Good"

Renaldo H.


Five Stars
"He was very great =)"

Martha U.


Three Stars
"He was pretty good, a bit aloof, but helped out."

Theodore B


Five Stars
"Mr. Bradshaw was very informative, patient, and knew well about his job of a saleman. I will definitely recommend him to another person."

Victoria W.


Five Stars
"Very well, good employee. Keep up the hard work!"

Wessam


Five Stars
"Neville is a great salesman. Tim was also very helpful. I expect my owner's manual per Tim the sales manager."

Anthony P.


Five Stars
"Steve is the best car salesman, always doing his best for the customer."

Daphne C.


Five Stars
"Thanks so much for all of your help! Excellent service & a wonderful staff!"

Muwwakkil Q.


Five Stars
"The service was excellent, we were able to work out a great deal with reasonable payments. I would refer the dealership to anyone looking to buy a good & reliable car."

Rumon T.


Five Stars
"Neville Bradshaw was a pleasure to deal with. He was knowledgable & honest throughout the vehicle transaction."

Mack P.


Three Stars
"Good cars to choose from, nice friendly people willing to work with you financially."

Deandre W.


Four Stars
"Doc, Tim & Mr Maher have been wonderful!!"

William H.


Five Stars
"Great customer service!"

Gerabin T.


Five Stars
"Service was great! Steve was wonderful!"

Kelly B.


Five Stars
"Everyone was very nice and helpful. They really worked with me on financing."

Sarah H.


Four Stars
"Satisfied with my salesman, very helpful and wanted to make sure I fot the right car. The program is a very good program and excited about rebuilding my credit."

Kristian C.


Five Stars
"Everything went very well, and I enjoy my new car."

Tim A.


Five Stars
"This was a really good experience! Thanks to everyone for making my new vehicle purchase possible :)"

Shetta C.


Five Stars
"The service was very well handled, explained well and overall excellent."

Zeda W.


Five Stars
"Friendly staff. Had good experience. Neville was very professional & understood my car needs.

Greg P.


Five Stars
"My experience here was very nice. People here were very nice and professional and very knowledgeable. I will reccommend all my friends & family."

Aretha T.


Four Stars

Heather E.


Five Stars
"Mr. Zack Owens was introduced to me by a customer, who identified with my situation and had me call him. Well as a results, he saved me 12.9% on a car, was very honest and knowlgable of the car I purchased. Please, please, please believe me. He and Falls Church Motors are a blessing from My God."

Thanks so much,
Michael M.


Five Stars
"Dealership was personable and information provided was straight up. My salesman, Zack Ownes, truly made this process a breeze, love him! "

Deidra B.


Five Stars
"The service was great, and the owner is oustanding. Very quick and my salesman did an amazing job on his performance. I would definitely recommend Falls Church Motors."

Ricardo G.


Five Stars
"We are grateful for people like Falls Church Motors giving us the chance to own a vehicle. Thank You!"

Gozef B.


Five Stars
"My enjoyment was the finance and friendly help."

Julio G.


Five Stars
"Everyone was very pleasant and helpful. They amde this experience as pain free as possible (lol)"

Kim L.


Five Stars
"I was very satisfied with the services. The sales person was very nice."

Jamar F.


Five Stars
"Zack is the best salesman EVER :) Thank you!"

Jodio V.


Four Stars
"Thanks to tommy and lisa! I had a great experience in working with the price and finance of the car. The test drive motivates the buyer. Thanks for the great service!"

Christian M.


Five Stars
"This is the first time I financed a car and I must say it has been a goof decision to visit Falls Church Motors. Thanks to Juan for helping me and all the staff with my situation."

Steven C.


Five Stars
"Everyone was professional & friendly!"

Paul R.


Five Stars
"Tommy was great helping me get into my new car. I will recommend him."

Russell C.


Five Stars
"Great Service, will definitely come back."

Marshall D.


Five Stars
"Everyone was super friendly, honest and helpful. Would just recommend that bad news is communicated to the client before they contact. Follow up & open communication is always best. Keep up the great work! Will definitely recommend others to buy here! Thomas and Mya are awesome! Mike is great too!"

Chivon F.


Four Stars
"Nice Salesman, Steve, and very helpful staff! I will refer people here!"

Melissa T.


Five Stars
"Great customer service, very fast, very patient."

Richard Y.


Four Stars
"Great service and wonderful help with the decision process."

Shirlene M.


Five stars
"The service that is provided to me by the Falls Church Motor Sales consultant was great and helpful! "

Muluken S.


Five Stars
"Thank you guys for the help."

Mykel C.


Five Stars
"Mr. Freeman has always been helpful helping my friends find a good car."

David W.


Five Stars
"Great service wil definitely come back"

Marshall D.


Five Stars
"I'm happy and thanks for the help guys"

Gyunendra N


Five Stars
"Very clear. Dave K is funny. Mya is very nice and patient."

Yus T.


Five Stars
"For the situation, it was a great experience. I would recommend over other dealers of this type."

Carroll B.


Five Stars
"Zachary Ownes is one of the best salesman I have ever met. He knows how to talk his customers and make them happen. And he also has them leave with a smile on their face."

Sulaiman J.


Five Stars
"Steve is the best. He was VERY VERY VERY VERY helpful."

Jessica M.


Five Stars
"Customer service was great."

Alvin D.


Five Stars
"Really cool program you guys have going on here. I will definitely brag on this experience."

David T.


Four Stars
"Doc was really GREAT at listening to my wants and helping me get what I needed. I will recommend him to my friends."

John B.


Five Stars
"Service was professional, prompt and attentive to my car buying needs. My salesmen, Juan Villeda, was parient, andswered my questions, and walked me through the whole process. I appreciate how the Falls Church Motors staff and owner rallied behind me having a great car buying experience!"

Arnold P.


Five Stars
"NEVILLE(salesperson) most informative and pleasant to deal with. Quite Knoledgable & extremely helpful with all questions & concerns."

Well pleased with service!
Edward R.


Five Stars
"Exceptional customer service. Superior to all other bhph establishments. Mya is outstanding & thorough on her p.w."

Love FCM,
Tammy M.


Five Stars
"Very good service from Mr. Zack Owens."

Zachary J.


Five Stars
"Everyone was professional and I was pleased with the service"

Anthony S.


Five Stars
"Doc is always great."

Kevin D.


Five Stars
"Darryl Freeman is a great guy, he is very helpful."

Kerisha D.


Five Stars
"Very Friendly!! And Workable."

Brian P.


Five Stars
"My experience here today was above and beyond what I expected. Everyone was very friendly and gave me excellent customer service. I would recommend anyone to your dealership."

Thank you,
Michelle G.


Four Stars
"Team was very friendly and provided good service. Steve was instrumental in helping to close the deal by making some concessions"

Larry G.


Five Stars
"Doc was awesome. Easiest & Fastest car buying experience EVER! I love my new car, mileage is a bit steep but the tv in the car definitely makes up for it"

Thanks team,
Jessica S.


Five Stars
"Mr. Zackary Owens was very organized, and made an excellent presentation and great customer service skills"

Victor J.


Five Stars
"I had a great experience here and Zack Owens was very helpful"

Tiffany R.


Five Stars
"Zack is very friendly and knowledgeable. I appreciate the time and understanding that he applied to me."

Cherie H.


Five Stars
"Zack has been really helpful, knowledgeable. I am pleased with my experience overall"

Nawal O.


Five Stars
"I like that Doc told me that he will get this done and he delivered. He did a wonderful job. Excellent job!!"

Derrick C


Five Stars
"Great day, great staff, great environment! I love the efficiency & service."

Vincent J.


Five Stars
"My experience was great. My sales person Bradshaw and Doc were both very friendly and answered all of my questions and concerns."

Nikita B.


Five Stars
"I appreciate how I was treated by the representatives here. They explained to me clearly about everything I wanted to know about buying my car here. Very professional."

Gary M.


Five Stars
"Great Customer Service!"

Tushia P.


Five Stars
"Doc was very helpful and professional. In addition, he was very knowledgeable on the three vehicles I test drove. He assisted me in making a conscious decision, and ensured I was satisfied."

Latisha S.


Five Stars
"Zack gave me the best service a sales could give and treated me like I was a part of the family."

Dimion C.


Four Stars
"Very good customer service. Very good reception on the phone when I called and when I got here. He was very detailed about everything."

Sulemana S.


Four Stars
"He was very helpful and nice salesman. I would recommend anyone to come to this dealership. He deserves a five, but no one is perfect, but he is almost there."

Alfonzo D.


Five Stars
"Our experience with Falls Church Motors has been very thorough and pleasurable. Low stress and great personnel."

Thank You,
Richard K.


Five Stars
"Doc has been very understanding & helped me through everything. He is great."

Bridgett J.


Five Stars
"I was treated with kindness and respect, no headaches. The sales person was very nice and understandable."

Tracey D.


Four Stars
"Bradshaw has been great to work with! :)"

Abigail H.


Four Stars
"Four out of five, no one or thing perfect. Awesome staff, people were treating people like people. Second car purcashed from Falls Church!"

Ulysses R.


Five Stars
"I really appreciate all of you for allowing me the opportunity to better myself with my credit as well as getting to where I have to go.THANKS! Especially Zack Owens!"

Krystal H.


Five Stars
"Great job Mr. Freeman and thanks for your time."

Lee B.


Five Stars
"All the staff are very professional and friendly. Had a easy experience purchasing a vehicle. I would definitely refer my friends."

Shakira C.


Four Stars
"Everyone was really friendly and went out of their way to find me a better car. They offered me a two year warranty, I would have given a FIVE STAR if they had gap insurance but they didn't"

Yoyi E.


Five Stars
"Sales person Zack Owens was very good and helpful, and I was treated very good by the staff."

Diane J.


Five Stars
"Falls Church Motors makes the experience of car purchasing simple and easy."

Thanks,
Brandon B.


Five Stars
"Great Customer Service"

Heidi B.


Five Stars
"Very smooth transaction. Upfront sales people (Mr. Bradshaw)"

Erad L.


Five Stars
"Fast service. Great for me and my family."

Thanks,
Ian J.


BETTER BUSINESS BUREAU

"Award Committee Members
Virginia State Quality Dealer Award"


Re: Falls Church Motors

Dear Committee Members:

It is my understanding that Falls Church Motors has been nominated for the Virginia State Quality Dealer of the Year Award.

In light of the nomination, the BBB has been requested to provide a statement as to the current record of this firm at the BBB. With this, a review of the BBB files shows that Falls Church Motors has a satisfactory record with the BBB. In addition, the file shows that the firm meets the standards for BBB membership and is currently a qualified member.

This letter is provided as a statement of fact. It is to be used for its intended purpose only and by policy, does not constitute an endorsement.

Very truly yours,
Edward J. Johnson III
President & CEO
"


I bought a 2002 Toyota Camry last week and I love it. Falls Church Motors approved me and I drove the car home the same day in a matter of hours! Doc the sales guy was friendly and honest about everything. I would recommend this dealership to any one who needs help getting a car.

Satisfied Customer,
Michelle


Greetings Chris, I wanted to drop you a quick note of thanks for your business ethic. I would tell the world that you and your staff at Falls Church Motors are truly the most caring and compassionate automotive people I have ever encountered. You and your staff are truly genuine and there is nothing phony about their concern for your customers. I too work in the service industry and cannot help but notice service - related issues and I can tell the other guys out here selling cars they had better watch out or take lessons from Falls Church Motors Staff on being personable and available for customer concerns. My experience with you and your staff has been nothing but positive and I would recommend anyone looking to purchase a vehicle come visit the BEST Used Car Dealership on the East Coast.


THE FALLS CHURCH CHAMBER OF COMMERCE

"To whom it may concern:

I am writing in regards to Chris Maher of Falls Church Motors, Ltd. Mr. Maher has been a long-standing member of the Chamber of Commerce in the City of Falls Church. His civic involvement demonstrates a commitment to improving the lives of others and frankly he gives business a good name by being an excellent member of the community.

In a business in which professionalism, courtesy, honesty, and trust is essential to its success, Mr. Maher’s business has thrived. We are proud to have Chris Maher as a member of the Falls Church Chamber of Commerce and wish him the best of luck in the future.

Sincerely,
Stacy Moot
Executive Director
"


 

"Chris Maher,
I wish to express my sincere gratitude over the last few purchases of vehicles from your dealership. I have purchased many automobiles from many dealerships yet never have I received the level of attention and detail to a purchase that has focused the attention toward the simple fact that any automobile purchase has a financial impact to my family and is of course very important to me. The Audi Quattro is great, my whole family including my wife (as you know with the BMW 740i purchase) is very very finicky and difficult to deal with involving any automobile purchases and yet again she is absolutely thrilled with the results. I really do appreciate the way my purchase and the way you professionally handle the experience is the most important part of my auto buying experience. Mr. Maher, your attitude of the customer always being right (even if we aren’t) and focusing the impact of purchase versus value amazes me. I could have purchased an auto from anyone in the area but the simple notion I wouldn’t be treat as well and with the honesty and importance I have and conti8nue to receive from you. As always, it is a pleasure to deal with you and truly you make the miserable experience of buying a car fun again…You have always listened to my whining remarks and complaints with interest and resolved all questions with a kind and educate response and offered me the respect to tell me the truth if you are in doubt. I wish you the best and will be seeing you again for my future automotive purchases…My daughter thanks you for the Tin of cookies (I have gotten none of them) and keeps asking when are we going to see “Mr. Chris” again.

Sincerely,

James C. Babington
"


 

NBC NEWS

To whom it may concern:

"Since my first automobile purchase he is now the only dealer that I will ever consider for future purchases.
Chris revived a long lost sense of trust in me that was lost in previous automobile purchases.
Chris…is truly and honest, fair, and extremely informative dealer.
The very next time I needed a vehicle, I didn’t think twice about call on Chris as my facilitator.
What he gives back to his local community is astounding and too numerous to list, but is truly a charitable labor of love that anyone would look upon with great awe."

 

"Dear Mr. Maher

My family and I have purchased numerous vehicles from Falls Church Motors over the past several years. Why? Service, professionalism, and commitment.
From sales to service to finance, your team has consistently met or exceeded our expectations.
The honest, straightforward maintenance approach evidenced by The Shop’s team of mechanics is a totally appropriate complement to the excellent work your sales staff does on the “front end”

Sincerely,
Bradley J. Niesen
Capt, U.S. Coast Guard (retired)
"


 

To Whom It May Concern:

"This letter express my satisfaction with the business relationship developed between Falls Church Motors and myself over the preceding years. Chris and his staff have always displayed courtesy, friendliness and honesty in all of our interactions. Any concerns have received prompt and immediate attention. The service department is second to none, rendering professional service at competitive prices. Their products and services are equal to, or better than, any in the Northern Virginia area.

Sincerely,
Isaac J. Cannon, M.A.
"


 

To Whom It May Concern:

"Through out my experience with Chris I found him to be exceptionally helpful with a pleasant attitude. His commitment to me and his candid response to each and every one of my concerns were priceless. He single-handedly turned what I had perceived as a major frustration into a most pleasurable experience. I felt completely assured that I had made the right purchase decision. Chris’ perseverance and enthusiasm would be a valued asset to any organization.

Sincerely,
Andre Eley
Wiechert6 Realtor
"


 
TO:
Chris Maher and the Staff of Falls Church Motors

 

"I wanted to…express my appreciation for the way in which Mr. Maher and his staff managed my purchase.
We received a fair price and acceptable terms on the financing. But more than that, we were treated as if we were purchasing a new Cadillac rather than a used Ford.

Thanks for everything & take care,
Martin Bristow
REALTOR
"


 
"Chris:

Thanks for giving me the opportunity to own my very first car and for making my vehicle purchase experience a good one.

Sincerely,"


 

"Chris Maher,

Words are inadequate, but I will attempt to say “Thank You” for what you did.
I personally will never forget (what you did) and I will refer many, many potential customers to your business.

Sincerely,
No Name Provided
"


"Dear Lisa,
Thank you so much for all of your help and support as If have purchased and shipped a car. You have gone above and beyond from beginning to end. Thanks for helping me find the right car, treating me with the utmost respect, generously giving your time, safely storing the RAV 4 and assuring it was shipped off ok. You are an exceptional employee and person. Thank You!"

Carrie G.


"I would drop you a line and say, "Hello!" Angel, thank you so much for ALL your help, and your WONDERFUL customer service, we couldn't be more happy buying a car, from anyone else! Again, thank you. Have a wonderful day and God bless!"

Sincerely, Tanya


"Dear Shane,
Thank you for the incredible service you provided to me as I purchased, stored, and shipped my Rav4 from the beginning. You were polite and respectful. You even came in on your day off to accommodate me. You then proceeded to help me with various issues from taking parts off the car to answering urgent questions immediately. It was a pleasure working with you, and your company is lucky to have you. Good luck in the future. "

Thanks, Carrie


"I pray this email reaches you in the best that life has to offer. On Tuesday, February 21, 2006, I became the “proud” owner of a 1993 Toyota Corolla from your Falls Church Motors car lot after coming down the previous Saturday. The service was/is outstanding. David truly made me feel welcomed. Kudos to Mr. Darrell Freeman. Not only does he exemplify the Love of Christ in his personal life, it also shows through the integrity of his customer service. God used Darrell and David in so many ways to impact my life for the good and To God Be All the Glory. Chris, continue to make yourself available to the Holy Spirit that God may be magnified through our Lord and Savior, Jesus Christ.

P.S. Jeremiah 29:11"

Tisha R.


"Dear Darrell,
I like the way you sell cars! You are the most positive person I've met in a long time. Thank you for your gift... positive blessings!

Keep doing what you do and in the way that you do. I am grateful and blessed to have Falls Church Motors in my life."

Thanks,
Dewana K.


 

"I am writing this letter to say THANK YOU for taking time away from your busy schedule to answer my questions over the phone.

I am forever grateful for the help I received and the mini-van I was able to finance and drive home. I am so glad I had an opportunity to experience just what Falls Church Motors has to offer.

Also, I am telling my friends about my experience with Falls Church Motors, two people will be getting in touch with Doc soon.

Truly Yours,
Dolores E
"


 

"My experience here at Falls Church Motors was very warm, friendly and reliable. I recommend anyone looking to purchase a car with very little cash to stop in and see Darrell 'Doc' Freeman!

Sincerely,
Ulanda C.
"

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